{"id":35314,"date":"2017-03-29T05:00:54","date_gmt":"2017-03-29T11:00:54","guid":{"rendered":"https:\/\/tested-neuron.flywheelsites.com\/?p=35314"},"modified":"2017-03-28T21:54:45","modified_gmt":"2017-03-29T03:54:45","slug":"how-do-we-really-know-effective-we-are","status":"publish","type":"post","link":"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/","title":{"rendered":"How Do We Really Know How Effective We Are?"},"content":{"rendered":"<p><strong><a href=\"https:\/\/wary-sunlight.flywheelsites.com\/getting-real-solve-problems-that-matter\/\" target=\"_blank\">In my last post<\/a>, I wrote<\/strong> about the strong conviction that a growing number of funders, practitioners, evaluators and designers have \u2013 that social design is the most effective method for developing new systems, programs, services and interactions that will solve the major challenges of humanity. I also mentioned that we don\u2019t yet have a concrete or evidence-based way to measure the difference it makes.<\/p>\n<p>However, at the end of January in New York City, for the first time ever, we convened a diversely remarkable community of people to talk about just this: how to measure the impact of social design. By \u201cdiversely remarkable\u201d we mean professional designers of all stripes, corporate leaders, monitoring and evaluation executives, NGO and nonprofit organizations and representatives from the Robert Wood Johnson, Gates and Rockefeller foundations. By \u201csocial design,\u201d we mean the application of design methodologies to the solution of complex human problems.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"35319\" data-permalink=\"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/cheryl1-2\/\" data-orig-file=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/03\/Cheryl1.png\" data-orig-size=\"900,300\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Cheryl1\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/03\/Cheryl1.png\" data-large-file=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/03\/Cheryl1.png\" class=\"aligncenter size-full wp-image-35319\" src=\"https:\/\/wary-sunlight.flywheelsites.com\/wp-content\/uploads\/2017\/03\/Cheryl1.png\" alt=\"\" width=\"900\" height=\"300\" srcset=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/03\/Cheryl1.png 900w, https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/03\/Cheryl1-768x256.png 768w, https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/03\/Cheryl1-810x270.png 810w, https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/03\/Cheryl1-400x133.png 400w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/>It\u2019s safe to say that the roughly two hundred and fifty people who came did so for a combination of two reasons. First, because of their belief that social design has the potential to improve the quality and longevity of the solutions developed, and second, because no one has cracked the nut of measuring exactly how much, where or when. And (thanks for letting me sneak in a third) because we all agree that we need to know that in order to scale and improve it.<\/p>\n<p>We heard stories of how social design is being used \u2013 and measured \u2013 in built environments and in transforming the culture of a venerable corporation. How it&#8217;s being used to improve the decisions of people with health challenges and to measure the effectiveness of products \u2013 not just how they work, but whether they\u2019re being used. And many more.<\/p>\n<p style=\"text-align: center;\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/iCKmyhCFqCI\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>What\u2019s next is a deeper investigation into how to measure social design. This will include how it\u2019s understood in different industries, where it\u2019s being applied, what \u201cgood\u201d looks like, and tools and templates for measuring it.<\/p>\n<p>In addition to the short film above that recaps the event, videos of individual speakers can be found <a href=\"http:\/\/dsi.sva.edu\/topics\/lecturers\/measured-summit\/\" target=\"_blank\">here<\/a>, and if you\u2019d like to learn more about where this effort is going, contact us <a href=\"http:\/\/dsi.sva.edu\/contact\/\" target=\"_blank\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For the first time, we convened a diversely remarkable community of people to talk about how to measure the impact of social design. <\/p>\n","protected":false},"author":9,"featured_media":35317,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[476,1545,1561],"tags":[702,220,3181,3741,3740,3561,3219,2138,3739],"class_list":["post-35314","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","category-creativity","category-design","tag-cheryl-heller","tag-design","tag-human-centered-design","tag-measure","tag-measured-design","tag-measuring-design","tag-social-design","tag-social-impact","tag-sva-dsi"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Do We Really Know How Effective We Are?<\/title>\n<meta name=\"description\" content=\"Are we really effective? For the first time we convened a diversely remarkable community of people to talk about how to measure the impact of social design.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Do We Really Know How Effective We Are?\" \/>\n<meta property=\"og:description\" content=\"Are we really effective? For the first time we convened a diversely remarkable community of people to talk about how to measure the impact of social design.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/\" \/>\n<meta property=\"og:site_name\" content=\"Unreasonable\" \/>\n<meta property=\"article:published_time\" content=\"2017-03-29T11:00:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/03\/HellerC_17.03.29.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1400\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Cheryl Heller\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@https:\/\/twitter.com\/cherylheller\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Cheryl Heller\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/\"},\"author\":{\"name\":\"Cheryl Heller\",\"@id\":\"https:\/\/unreasonablegroup.com\/articles\/#\/schema\/person\/5fa5458d627e7e28d5f646a0721cbaab\"},\"headline\":\"How Do We Really Know How Effective We Are?\",\"datePublished\":\"2017-03-29T11:00:54+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/\"},\"wordCount\":378,\"commentCount\":4,\"image\":{\"@id\":\"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/03\/HellerC_17.03.29.png\",\"keywords\":[\"Cheryl Heller\",\"Design\",\"human-centered design\",\"measure\",\"measured design\",\"measuring design\",\"social design\",\"social impact\",\"SVA DSI\"],\"articleSection\":[\"Article\",\"Creativity\",\"Design For Impact\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/\",\"url\":\"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/\",\"name\":\"How Do We Really Know How Effective We Are?\",\"isPartOf\":{\"@id\":\"https:\/\/unreasonablegroup.com\/articles\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/03\/HellerC_17.03.29.png\",\"datePublished\":\"2017-03-29T11:00:54+00:00\",\"author\":{\"@id\":\"https:\/\/unreasonablegroup.com\/articles\/#\/schema\/person\/5fa5458d627e7e28d5f646a0721cbaab\"},\"description\":\"Are we really effective? For the first time we convened a diversely remarkable community of people to talk about how to measure the impact of social design.\",\"breadcrumb\":{\"@id\":\"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/#primaryimage\",\"url\":\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/03\/HellerC_17.03.29.png\",\"contentUrl\":\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/03\/HellerC_17.03.29.png\",\"width\":1400,\"height\":500},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/unreasonablegroup.com\/articles\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How Do We Really Know How Effective We Are?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/unreasonablegroup.com\/articles\/#website\",\"url\":\"https:\/\/unreasonablegroup.com\/articles\/\",\"name\":\"Unreasonable\",\"description\":\"We believe in the power of business to drive lasting, scalable change.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/unreasonablegroup.com\/articles\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/unreasonablegroup.com\/articles\/#\/schema\/person\/5fa5458d627e7e28d5f646a0721cbaab\",\"name\":\"Cheryl Heller\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/unreasonablegroup.com\/articles\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/1ae0d850475b9dfeeba5693631e2fa93abb3b38cdc0a6aa8ccd0b9380738b052?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/1ae0d850475b9dfeeba5693631e2fa93abb3b38cdc0a6aa8ccd0b9380738b052?s=96&d=mm&r=g\",\"caption\":\"Cheryl Heller\"},\"description\":\"Cheryl Heller is the Founding Chair of the first MFA program in Design for Social Innovation at SVA, founder of design lab CommonWise, and a pioneer in social impact design. Cheryl received the AIGA medal for her contribution to the field of design in 2014. She is the former Board Chair and founding faculty for the PopTech Social Innovation Fellows, a Senior Fellow at Babson Social Innovation Lab, and the Innovation Advisory Board for the Lumina Foundation. She created the Ideas that Matter program for Sappi, which has given over $12 million to designers working for the public good.\",\"sameAs\":[\"http:\/\/www.hellercd.com\/\",\"http:\/\/www.linkedin.com\/in\/cherylheller\",\"https:\/\/x.com\/https:\/\/twitter.com\/cherylheller\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How Do We Really Know How Effective We Are?","description":"Are we really effective? For the first time we convened a diversely remarkable community of people to talk about how to measure the impact of social design.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/","og_locale":"en_US","og_type":"article","og_title":"How Do We Really Know How Effective We Are?","og_description":"Are we really effective? For the first time we convened a diversely remarkable community of people to talk about how to measure the impact of social design.","og_url":"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/","og_site_name":"Unreasonable","article_published_time":"2017-03-29T11:00:54+00:00","og_image":[{"width":1400,"height":500,"url":"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/03\/HellerC_17.03.29.png","type":"image\/png"}],"author":"Cheryl Heller","twitter_card":"summary_large_image","twitter_creator":"@https:\/\/twitter.com\/cherylheller","twitter_misc":{"Written by":"Cheryl Heller","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/#article","isPartOf":{"@id":"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/"},"author":{"name":"Cheryl Heller","@id":"https:\/\/unreasonablegroup.com\/articles\/#\/schema\/person\/5fa5458d627e7e28d5f646a0721cbaab"},"headline":"How Do We Really Know How Effective We Are?","datePublished":"2017-03-29T11:00:54+00:00","mainEntityOfPage":{"@id":"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/"},"wordCount":378,"commentCount":4,"image":{"@id":"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/#primaryimage"},"thumbnailUrl":"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/03\/HellerC_17.03.29.png","keywords":["Cheryl Heller","Design","human-centered design","measure","measured design","measuring design","social design","social impact","SVA DSI"],"articleSection":["Article","Creativity","Design For Impact"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/","url":"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/","name":"How Do We Really Know How Effective We Are?","isPartOf":{"@id":"https:\/\/unreasonablegroup.com\/articles\/#website"},"primaryImageOfPage":{"@id":"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/#primaryimage"},"image":{"@id":"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/#primaryimage"},"thumbnailUrl":"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/03\/HellerC_17.03.29.png","datePublished":"2017-03-29T11:00:54+00:00","author":{"@id":"https:\/\/unreasonablegroup.com\/articles\/#\/schema\/person\/5fa5458d627e7e28d5f646a0721cbaab"},"description":"Are we really effective? For the first time we convened a diversely remarkable community of people to talk about how to measure the impact of social design.","breadcrumb":{"@id":"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/#primaryimage","url":"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/03\/HellerC_17.03.29.png","contentUrl":"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/03\/HellerC_17.03.29.png","width":1400,"height":500},{"@type":"BreadcrumbList","@id":"https:\/\/unreasonablegroup.com\/articles\/how-do-we-really-know-effective-we-are\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/unreasonablegroup.com\/articles\/"},{"@type":"ListItem","position":2,"name":"How Do We Really Know How Effective We Are?"}]},{"@type":"WebSite","@id":"https:\/\/unreasonablegroup.com\/articles\/#website","url":"https:\/\/unreasonablegroup.com\/articles\/","name":"Unreasonable","description":"We believe in the power of business to drive lasting, scalable change.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/unreasonablegroup.com\/articles\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/unreasonablegroup.com\/articles\/#\/schema\/person\/5fa5458d627e7e28d5f646a0721cbaab","name":"Cheryl Heller","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/unreasonablegroup.com\/articles\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/1ae0d850475b9dfeeba5693631e2fa93abb3b38cdc0a6aa8ccd0b9380738b052?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/1ae0d850475b9dfeeba5693631e2fa93abb3b38cdc0a6aa8ccd0b9380738b052?s=96&d=mm&r=g","caption":"Cheryl Heller"},"description":"Cheryl Heller is the Founding Chair of the first MFA program in Design for Social Innovation at SVA, founder of design lab CommonWise, and a pioneer in social impact design. Cheryl received the AIGA medal for her contribution to the field of design in 2014. She is the former Board Chair and founding faculty for the PopTech Social Innovation Fellows, a Senior Fellow at Babson Social Innovation Lab, and the Innovation Advisory Board for the Lumina Foundation. She created the Ideas that Matter program for Sappi, which has given over $12 million to designers working for the public good.","sameAs":["http:\/\/www.hellercd.com\/","http:\/\/www.linkedin.com\/in\/cherylheller","https:\/\/x.com\/https:\/\/twitter.com\/cherylheller"]}]}},"jetpack_featured_media_url":"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/03\/HellerC_17.03.29.png","_links":{"self":[{"href":"https:\/\/unreasonablegroup.com\/articles\/wp-json\/wp\/v2\/posts\/35314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/unreasonablegroup.com\/articles\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/unreasonablegroup.com\/articles\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/unreasonablegroup.com\/articles\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/unreasonablegroup.com\/articles\/wp-json\/wp\/v2\/comments?post=35314"}],"version-history":[{"count":0,"href":"https:\/\/unreasonablegroup.com\/articles\/wp-json\/wp\/v2\/posts\/35314\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/unreasonablegroup.com\/articles\/wp-json\/wp\/v2\/media\/35317"}],"wp:attachment":[{"href":"https:\/\/unreasonablegroup.com\/articles\/wp-json\/wp\/v2\/media?parent=35314"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/unreasonablegroup.com\/articles\/wp-json\/wp\/v2\/categories?post=35314"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/unreasonablegroup.com\/articles\/wp-json\/wp\/v2\/tags?post=35314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}