{"id":35615,"date":"2017-04-18T05:00:28","date_gmt":"2017-04-18T11:00:28","guid":{"rendered":"https:\/\/tested-neuron.flywheelsites.com\/?p=35615"},"modified":"2017-04-17T23:53:27","modified_gmt":"2017-04-18T05:53:27","slug":"what-we-learned-mistakes-uber-theranos","status":"publish","type":"post","link":"https:\/\/unreasonablegroup.com\/articles\/what-we-learned-mistakes-uber-theranos\/","title":{"rendered":"What Have We Learned From the Mistakes of Uber and Theranos?"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"35568\" data-permalink=\"https:\/\/unreasonablegroup.com\/articles\/how-plan-failure-in-business-canvas\/drop_w\/\" data-orig-file=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Drop_W.png\" data-orig-size=\"814,651\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Drop_W\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Drop_W.png\" data-large-file=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Drop_W.png\" class=\"wp-image-35568 alignleft\" src=\"https:\/\/wary-sunlight.flywheelsites.com\/wp-content\/uploads\/2017\/04\/Drop_W.png\" alt=\"\" width=\"111\" height=\"89\" srcset=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Drop_W.png 814w, https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Drop_W-768x614.png 768w, https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Drop_W-810x648.png 810w, https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Drop_W-400x320.png 400w\" sizes=\"auto, (max-width: 111px) 100vw, 111px\" \/>hat is the likelihood that the people building Uber\u2019s self-driving technologies did not know that their software was highly imperfect and could endanger lives if the cars were let loose on public streets? Or that employees of Theranos did not know that their equipment would produce inaccurate diagnostics?<\/p>\n<p>San Francisco has had some close calls with the self-driving Uber vehicles, though no damage has resulted. But Theranos did negatively affect the lives of tens of thousands of people. Should the Uber and Theranos employees who remained silent share the <a href=\"http:\/\/wadhwa.com\/2016\/05\/23\/theranos-teaches-silicon-valley-a-hard-lesson-about-accountability\/\" target=\"_blank\">burden of guilt<\/a>? I would argue that they should and that anyone who stays silent when they see wrongdoing is complicit in the injustice.<br \/>\n<img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"35618\" data-permalink=\"https:\/\/unreasonablegroup.com\/articles\/what-we-learned-mistakes-uber-theranos\/wadwha1\/\" data-orig-file=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Wadwha1.png\" data-orig-size=\"520,598\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Wadwha1\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Wadwha1.png\" data-large-file=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Wadwha1.png\" class=\"alignright wp-image-35618\" src=\"https:\/\/wary-sunlight.flywheelsites.com\/wp-content\/uploads\/2017\/04\/Wadwha1.png\" alt=\"\" width=\"306\" height=\"352\" srcset=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Wadwha1.png 520w, https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Wadwha1-400x460.png 400w\" sizes=\"auto, (max-width: 306px) 100vw, 306px\" \/><br \/>\nI know that I am taking a strong stand, and that employees have to worry about their livelihoods and families; that they may believe that they don\u2019t have the power to change anything, it being the job of the CEO to make the difficult decisions. And, yes, I know that these examples are extreme.<\/p>\n<p>But as technology advances, its reach and power grow exponentially. Even its creators don\u2019t understand the use cases and long-term impacts of their products. What makes it worse is that CEOs are responsible to shareholders and obsess over making money, and workers are responsible to their employers. Who is watching out for humanity itself?<\/p>\n<p>As I explain in my forthcoming book, &#8220;<a href=\"https:\/\/www.amazon.com\/gp\/product\/1626569711\" target=\"_blank\">The Driver in the Driverless Car<\/a>,&#8221; technologies are advancing exponentially. Our smartphones are already more powerful than the supercomputers of yesteryear. By 2023, at computers\u2019 present rate of advancement, the iPhone 11 or 12\u2019s ability to process and store information will <a href=\"http:\/\/wadhwa.com\/2015\/04\/23\/the-coming-problem-of-our-iphone-being-more-intelligent-than-us\/\" target=\"_blank\">exceed that of the human brain<\/a> (I am not kidding).<\/p>\n<p>This growth applies not just to smartphones and PCs but to every technology, including sensors, networks, artificial intelligence, synthetic biology, and robotics.<\/p>\n<p>We could, within two or three decades, be in an era of abundance, in which we live long and healthy lives, have <a href=\"http:\/\/www.linkedin.com\/pulse\/coming-era-unlimitedand-freeclean-energy-vivek-wadhwa\" target=\"_blank\">unlimited clean energy<\/a> and education, and have our most basic wants and needs met. Because of these advances it is becoming possible to solve the grand challenges of humanity: hunger, disease, education, and energy.<br \/>\n<img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"35621\" data-permalink=\"https:\/\/unreasonablegroup.com\/articles\/what-we-learned-mistakes-uber-theranos\/whadwha2\/\" data-orig-file=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Whadwha2.png\" data-orig-size=\"1150,324\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Whadwha2\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Whadwha2.png\" data-large-file=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Whadwha2.png\" class=\"aligncenter size-full wp-image-35621\" src=\"https:\/\/wary-sunlight.flywheelsites.com\/wp-content\/uploads\/2017\/04\/Whadwha2.png\" alt=\"\" width=\"1150\" height=\"324\" srcset=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Whadwha2.png 1150w, https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Whadwha2-768x216.png 768w, https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Whadwha2-810x228.png 810w, https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Whadwha2-1140x321.png 1140w, https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Whadwha2-400x113.png 400w\" sizes=\"auto, (max-width: 1150px) 100vw, 1150px\" \/>Yet these advances have a potential dark side. As easily as we can edit genes, we can create killer viruses and <a href=\"http:\/\/wadhwa.com\/2015\/09\/08\/why-theres-an-urgent-need-for-a-moratorium-on-gene-editing\/\" target=\"_blank\">alter the human germ line<\/a>. Self-driving cars can bring mobility to the blind, but they can also <a href=\"http:\/\/wadhwa.com\/2016\/10\/11\/robots-could-eventually-replace-soldiers-in-warfare-is-that-a-good-thing\/\" target=\"_blank\">take lives<\/a>. And we could lose whatever is left of our privacy as connected <a href=\"http:\/\/wadhwa.com\/2017\/02\/22\/regulators-can-make-smart-devices-secure-hackers\/\" target=\"_blank\">devices take over our homes<\/a>.<\/p>\n<p>This is why we all need to learn to see the big picture and to <a href=\"http:\/\/www.linkedin.com\/pulse\/what-stephen-hawking-gets-right-wrong-most-dangerous-time-wadhwa\" target=\"_blank\">understand our responsibilities<\/a>. We need to be aware of our technologies\u2019 potential for misuse and to build safeguards. We need to speak up when we see wrongdoing and document the risks.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"35622\" data-permalink=\"https:\/\/unreasonablegroup.com\/articles\/what-we-learned-mistakes-uber-theranos\/wadwha3\/\" data-orig-file=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Wadwha3.png\" data-orig-size=\"528,731\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Wadwha3\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Wadwha3.png\" data-large-file=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Wadwha3.png\" class=\" wp-image-35622 alignright\" src=\"https:\/\/wary-sunlight.flywheelsites.com\/wp-content\/uploads\/2017\/04\/Wadwha3.png\" alt=\"\" width=\"284\" height=\"392\" srcset=\"https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Wadwha3.png 528w, https:\/\/unreasonablegroup.com\/articles\/wp-content\/uploads\/2017\/04\/Wadwha3-400x554.png 400w\" sizes=\"auto, (max-width: 284px) 100vw, 284px\" \/>In my free <a href=\"http:\/\/www.linkedin.com\/learning\/vivek-wadhwa-on-technology-and-doing-what-is-right\" target=\"_blank\">LinkedIn Learning course<\/a>, I share the key lessons that product managers, developers, and designers must pay attention to, and I explore their roles and responsibilities\u2014for instance, what responsibility Facebook employees have for use of their technologies to <a href=\"http:\/\/www.washingtonpost.com\/business\/economy\/why-facebook-and-google-are-struggling-to-purge-fake-news\/2016\/11\/15\/85022897-f765-422e-9f53-c720d1f20071_story.html?\" target=\"_blank\">spread fake news<\/a> and <a href=\"http:\/\/www.facebook.com\/zuck\/posts\/10103253901916271\" target=\"_blank\">disrupt elections<\/a>.<\/p>\n<p>In &#8220;<a href=\"http:\/\/www.amazon.com\/gp\/product\/1626569711\" target=\"_blank\">The Driver in the Driverless Car<\/a>,&#8221; I go much further and discuss why this is the most amazing \u2014 and scary \u2014 period in human history. I illustrate a broad range of technologies and discuss their value to society and mankind. I ask you to consider whether they have the potential to benefit everyone equally, the balance between their risks and potential rewards, and whether they more strongly promote autonomy or dependence.<\/p>\n<p>It is fairness and equality that are at the heart of these questions. Many technologies are going to disrupt present-day industries, causing our lives to change for the better and for the worse. It is the choices we make that will determine the outcome \u2014 beginning with the choices we make at work.<\/p>\n<hr \/>\n<p><span style=\"color: #999999; font-size: 12pt;\"><em>A version of this\u00a0article originally appeared\u00a0on Vivek&#8217;s <a style=\"color: #999999;\" href=\"http:\/\/wadhwa.com\/2017\/03\/03\/not-ceos-choices-matter\/\" target=\"_blank\">website<\/a>.<\/em><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Anyone who stays silent when they see wrongdoing within an organization is complicit in injustice. It&#8217;s not the CEO&#8217;s choices that matter, but yours.<\/p>\n","protected":false},"author":91,"featured_media":35616,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[476,1529,1526],"tags":[3775,3774,1536,3773,2841,245,1404],"class_list":["post-35615","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","category-technology","category-values","tag-autonomous-driverless-vehicles","tag-self-driving-cars","tag-technology","tag-theranos","tag-uber","tag-values","tag-wadhwa"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What Have We Learned From the Mistakes of Uber and Theranos?<\/title>\n<meta name=\"description\" content=\"Anyone who stays silent when they see wrongdoing within an organization is complicit in injustice. 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He is author of \\\"The Immigrant Exodus: Why America Is Losing the Global Race to Capture Entrepreneurial Talent.\\\"\",\"sameAs\":[\"http:\/\/wadhwa.com\/\",\"https:\/\/www.linkedin.com\/in\/vwadhwa\",\"https:\/\/x.com\/http:\/\/twitter.com\/wadhwa\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What Have We Learned From the Mistakes of Uber and Theranos?","description":"Anyone who stays silent when they see wrongdoing within an organization is complicit in injustice. 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