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Urban Spring

Using data and smart water stations to redefine the water refill experience

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Ada Yip

CEO at Urban Spring

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Employees 6–20
Headquarters Hong Kong
Urban Spring redefines the water refill experience outside of the home by building a reliable network of well-designed and well-maintained water stations in Hong Kong. 'Well' is their signature product and an award-winning smart water station that provides point-of-use drinking water designed for high foot-traffic locations. On top of their user-centric design to influence human behavior, Urban Spring’s core belief is to use data to drive service design and lead the change for better living. Their product development has moved towards an open-source Internet of Things (IoT) infrastructure for data collection, processing, analytics, and device management. Currently, Urban Spring has over 400 water refill stations across Hong Kong, and they plan to expand to Singapore and Thailand in the near future. 

Notable Achievements

  • Certified B Corporation since December 2020
  • Installed more than 680 water refill stations across Hong Kong, avoided more than 15mm single-use plastic bottles
  • Engaged close to 200 customers, covering a diversity of segments (schools, hotels, country parks, retail outlets, gyms)

Currently Operating in Two Regions

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