How do you respond to an email sent to you that's so venomous that your blood pressure increases dramatically and you actually feel a hand slapping you hard across your face.
In a world shaped by efforts to influence us, using methods that are ever-evolving in scope and sophistication, freedom is inconceivable (or meaningless) without some kind of mental judo.
CEO and founder of the first Unreasonable East Africa Institute reflects on the valuable lessons learned that build a foundation for future development in East Africa and an ecosystem for entrepreneurs to thrive.
The head of Singularity University’s Startup Lab on why you should thank the person who gave you feedback first because they just gave you a huge gift—they told you something which you can use to become better at what you're doing and become a better person in general.
We’re still talking about the same handful of challenges and issues in mobile development which implies that very little, if anything, has changed where it matters—on the ground. Have we really made so little progress?
Attracting attention isn't just good for social enterprises; it’s critical to their survival. Few things can help accomplish that like a great media interview. But you'll have to know how to make the most of it.
Questions that have the potential to produce rich explorations and solve big problems too often devolve into shouting matches that increase anger and mistrust. Here's a way to frame conversations so that people actually listen to one another.
The policy of funding many projects in the hope that the odd one shines through belongs to an earlier era. We know enough about what works and what doesn’t to be far more targeted.
We constantly hear that ideas are cheap—that it’s all about execution. That's true, to an extent. But you're still much better off executing on good ideas.
We social innovators worship the power of stories. And when we tell them, we tend to sound as if we’re the first ones ever to try to make the world a better place.
The Socratic method is not just the act of asking questions but also how you ask questions, what you try to accomplish with them, and how you respond to the answers.
Training is important, obviously, but at the typical startup, the day-to-day challenge of keeping the doors open trumps longer-term investments. But just like in so many other areas, resource constraints can be an opportunity to spark new ways to train teams and support their learning.
Social entrepreneurs as guilty as any group of lawyers or engineers in using jargon and shorthand to identify and evaluate each other’s places in the tribe. What is "social innovation" anyway? What’s "impact investing"? Take any of those expressions out of context and it’s clear how unclear they are. They’ve become as clichéd as “thought leader.”